How we publish changes
When we update a policy, we publish the current text on its policy page and revise the “Last updated” or effective date. This page records material changes to billing and subscription terms; it is a summary, not a replacement for the current policy text.
For a material change, we will provide advance notice using an appropriate channel, such as the email address on an account or a notice in the service. Where reasonably practicable, we aim to give at least 30 days' notice. If a different notice period is required by law, the legal requirement applies. A change will not take effect before its stated effective date.
Changes do not retroactively remove call packs already purchased or alter a completed payment. If a material change affects a future subscription renewal, we will give notice before it applies where required; you can cancel before that renewal if you do not agree.
Current documents
- Refund Policy — pack-refund eligibility and subscription refund rules.
- Subscription Terms — plan purchase, monthly renewal, cancellation, and access timing.
- Terms of Service — general terms for using Infinitode.
Change history
Added separate Refund Policy and Subscription Terms pages. Clarified the 14-day unused-pack refund condition, that Business is billed monthly and may be cancelled at any time, and that paid access continues through the end of the paid period. Added this change-log page.
Questions or concerns?
Contact us through billing support or review the full legal library.