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BILLING / PACK REFUND

Let’s review
your pack
purchase.

Tell us which one-time pack you bought and why you are requesting a refund.

We’ll review the purchase date, the pack terms, and your remaining bought-call balances. Refunds are handled by our support team.

We’ll review the details.
Read the Refund Policy Ask another billing question

Request a pack refund.

Share the purchase details you have to hand.

A pack refund can be requested within 14 days of payment if it is unused. Your bought API-call and developer-call balances must still cover the entire pack. Read the Refund Policy.

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For a payment or subscription question that is not a pack refund, use billing support. We do not collect API keys or passwords in support forms.